Important Insurance Updates

Starting January 1, 2025, our small private practice will no longer be in-network with Cigna or Aetna. In the spirit of transparency, we wanted to give our families as much time as possible to explore other options, navigate open enrollment, and provide education where it is needed. Please know this decision did not come lightly, and has been made after considerable prayer, planning, and research.

Please note that we will still be covered under Medicare and we are certified out-of-network providers for Tricare.

Click here to download our Out-of-Network Reimbursement information document that explains key questions to ask your insurance carrier, defines your out of pocket costs, and outlines the steps for obtaining out-of-network coverage.


Insurance

As of 2025, Chancellor Therapy Solutions is covered under Medicare and we are certified out-of-network providers for Tricare. Otherwise, CTS is an out-of-network service provider and accepts private-pay. In accepting private-pay, we can truly cater to you or your loved one’s very specific needs, without the confines of insurance dictating what and when speech therapy can be offered. Services can be provided immediately (no insurance pre-authorization needed). Private-pay therapy allows for the freedom and ability to provide treatment plans adapted to best-fit your loved one’s needs, and at-home/real-world generalization practice!

As an out-of-network service provider, CTS will provide you with a Superbill as a statement for your services each month upon request. You can then submit your Superbill to your insurance company for out-of-network reimbursement. We recommend checking your out-of-network benefits with your insurance company to ensure timely reimbursement. For more information about submitting Superbills, click here for CTS Superbill explanation.

Please call our office at (540) 693-0277 or email us at hello@chancellortherapysolutions.com to discuss our fee schedule. We are honored to serve you!


Medicare

CTS is proud to be a service provider for Medicare beneficiaries. Please remember that if you are a Medicare beneficiary, you may not pay privately for speech therapy services in the home. Please contact us to determine eligibility for outpatient speech therapy with in-home and teletherapy service delivery models.


No Surprises Act

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises